Shipping policy

You can order Products from us on our Website by completing the online order form at the Checkout. In order to provide our customers with the best possible service, we will then send you an automatic email to acknowledge receipt of your order. However, the acknowledgement does not constitute acceptance of your order which will take place only on despatch of that order. Please note Products will not be despatched until funds are cleared. Although we aim to despatch Products in one consignment, sometimes this is not possible and we may need to despatch Products separately. If so, our acceptance of the order in respect of each Product takes place when that Product is despatched.

If your delivery is for a large quantities of goods, R&G reserves the right to contact you and inform you of any additional shipping costs, at which time you may either pay the extra amount for the delivery service or cancel your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the goods are destined. R&G will not be liable for any breach by you of any such laws.