Refund policy

You may return any new, unused items (in complete packaging) that you have purchased from us for a refund within 60 days of delivery for any reason.

Returns for non-faulty goods must be pre-authorised (if not pre-authorised the return will be rejected). Goods may only be returned direct to us if they were purchased direct from us (customer must prove if necessary).  Returns should be shipped to:

DenaliElectronics UK Returns
Unit 1, Shelleys Lane
Return Authorization Number #########
East Worldham, Alton, Hampshire, GU34 3AQ

Goods must be RECEIVED in re-sellable condition, in the opinion of R&G Racing. We recommend that all parcels are sent back to R&G via trackable means by reputable carriers. Goods must be returned within 7 DAYS of receipt. After this period a handling fee of 25% of the original invoice value WILL BE CHARGED . Items received in a non re-saleable condition will result in no refund being given.

The customer must pay any and all carriage charges. No returns of discontinued products, unless within 14 days of purchase.

This policy does not affect your statutory rights and does not refer to faulty goods.

Click here to Start a Return and obtain a Return Authorization Number